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National Certificate in Information Technology (Support) (Level 3)

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National Certificate in Information Technology (Support) (Level 3)

National Certificate in Information Technology
(Support) (Level 3)

About Course

National Certificate in Information Technology (Support) (Level 3)

Nationally recognised & registered training provider

VIT (Vishan Institute of Technology) proudly offers Higher education Commission Fiji’s “National Certificate in Information Technology (Support) (level 3)” a National Qualification ensuring pathway to academic excellence & Industry relevance. Upon successful completion you receive a prestigious Higher education Commission Fiji quality Certificate & Transcript.  

“Empowering futures: National qualifications accredited by HEC Fiji, Delivered by VIT – Your path to excellence with official certificates & Transcripts”

Purpose

This certificate is for people who are either:  

  • currently engaged in information technology support; or 
  • entering a career in information technology support.  

The purpose of this qualification is to provide the skills and knowledge for an individual to be competent in a variety of information technology support roles. Potential for inclusion of a range of broader support, help desk and managing customer needs have been included. 

Small to medium enterprises will find the outcomes of this qualification useful at a technical specialist support level. ICT support job roles apply across all industries. 

Course Highlights:

  • Nationally Recognised: Fiji National Qualification framework
  • Accreditation: Higher Education Commission Fiji
  • Programme Moderation by: The National Qualification offered by VIT is moderated by Higher Education Commission Fiji
  • Certification by: Higher Education Commission Fiji

Delivery mode:

Blended Delivery (Suva | Lautoka | Nadi)

This qualification will be provided by face-to-face training sessions and online live webinar training via a web-hosted online training service (e.g., Microsoft Teams, Google MEET and GoToMeeting); however, in any special circumstances, the mode of delivery can be adjusted reasonably and fair to the learner cohorts.

Assessment:

Assessments will take the form of written tasks including workbook, quiz, reflective journal, report writing, and case studies and practical tasks including role play, presentation, group discussions, observation, projects and hands on practical lab activities in a simulated work environment. Supplementary evidence will be gathered if required from the course workbook.

Intake dates:

VIT – Quarterly intakes

Study Period (6 months)

In a year, there are two Semesters:

  • The 1st study period: from February to June 
  • The 2nd study period: from August to December

Certificates Awarded by

Higher Education Commission Fiji

Credit points:

Total number of units = 11
50 Credit points

11 Core unit

Course Format

Core Subjects

IT00133 

Evaluate and apply new technology to improve an organisation’s activities

IT00143  

Install and optimise software applications

IT00243 

Demonstrate knowledge of the principles of computer networks 

IT00253 

Run standard diagnostic tests and evaluate systems status

IT00263 

Connect internal hardware components

IT00273 

Demonstrate knowledge of the basic principles of a networked computer system

IT00283 

Consult with end users and clients to ensure that their needs are met

IT00293

Install and optimise operating system software

IT00302 

Care and maintain equipment and software in working order 

Core Generic > Work and Study Skills

CG00063 

Demonstrate communication skills in a workplace

CG00402 

Apply safe working practices in the workplace

Entry Requirements

A pre-requisite for entry into this qualification will be those who are: 

  • have completed the National Certificate in Information Technology (Level 2); or 
  • have gained technical skills and industry experience in Information Technology 

RPL candidates

Prior to commencing the RPL process, RPL candidates are required to have relevant work experiences and/or any other evidence to match with the training package requirements.

The mode of delivery of RPL candidates depends on the process and outcome of the RPL. The candidates can refer to the process of RPL from the Recognition of prior learning (RPL) Information Kit – RPL Kit and RPL policy.

Welcome to Online Livestream Study in Fiji islands

At VIT we are proud to provide Online LMS(Learning Management System) through live streaming video conferencing.

Our Online Live Stream Video Conferencing is a virtual classroom.  This interactive technology allows a direct and personal connection between trainers and students, Online live webinar training via a web-hosted online training service (e.g., Microsoft Teams, Google MEET and GoToMeeting) along with dedicated MOODLE 24×7 Support which includes Video Lectures, Study Material, Manuals – Downloadable & Audible

This means that you are not left to study on your own, rather you are participating online together with your trainer and classmates in the same way you would be if you were physically in the classroom.

Our qualified trainers bring our classes directly to you, so you can access high quality education in the comfort of your own home! Whether you are in Fiji or in Pacific or beyond, you can join our Online Orientation and attend Online Classes via our Live Stream Video Conferencing. Please note: It is important that your trainers monitor Online attendance in order to maintain a satisfactory course attendance.

Got question? We have answers.

FAQ's

Our Online Live Stream Video Conferencing is a virtual classroom with break-out room(s) capability. This interactive technology allows a direct and personal connection between trainers and students. This means students are not left to study on their own, rather they are participating online together with their trainer and classmates in the same way they would be if they were physically in the classroom.

Yes! Our qualified trainers bring our classes directly to your students. This means that students can access high quality virtual education in the comfort of their own home! The livestreaming classes allows students to interact and participate in classes in real-time providing students the opportunity to interact and ask questions anytime. In addition, our trainers will monitor online attendance in order to maintain a satisfactory course attendance.

If students miss the Live Stream Orientation Information Sessions, recordings will be available on our Student and Learning Management systems.

If students miss their Online Classes, the class recordings will be available on our Student and Learning Management systems. Student attendance and academic progress requirements have not changed. This means students learning will not be impacted if they watch the recorded class session, however it is important to note that students’ attendance will be impacted. Our trainers will monitor online attendance in order to maintain a satisfactory course attendance.

All important information will be emailed to the students VIT email account. It is important that students check their student email account regularly.

Students will have access to 24/7 support. Students can register their enquires through our new ticketing system on our website: https://vit/form .

We do not recommend that students defer their studies. By applying for course deferment, students will most likely fall behind on their proposed course progression and will not be able to graduate on time as per the date specified on their eCoE (confirmation of enrolment).


An extended period of study (enrolment) may be inevitable in order to achieve completion of their study. It is important to note that to remain lawful in Australia and continue their extended period of study (enrolment) towards completion of the course, students will be responsible for their own student visa arrangements (extension/application for new student visa). Any expenses, outcomes and risks regarding the extended period of student visa will be the students’ responsibility.


If students still choose to defer their study, they will need to confirm this to us by completing a Deferment Form available on our
website: https://aibtglobal.edu.au/support/student-forms/aibt/. Once completed, this form will need to be emailed to info@vit.ac.fj.

Students will have access to 24/7 support. Students can register their enquires through our new ticketing system on our website:https://vit/form.

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